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RETURN POLICY

Return Process

1. E-mail to us and have your order number ready. (dragonballsports@fkggroup.com We will reply you in 24 hours.)
2. We will review your request and if you meet the required conditions, we will email you a RMA and return address.
3. Carefully package the item, taking care to include all of its tags, bags, and manuals. Please be sure not to write on or damage the manufacturer's packaging material, as this can make an item not returnable.
4. Please be sure to use the return label we have provided to you. Ship your package in a sturdy shipping box.
5. Once we receive your package, we will inspect your returned items to ensure they meet the guidelines. If the item and packaging are in resalable condition, we will process your refund back to the original payment method.
6. About return address, after you make a return request, we will send the return address to you by email, and the processing time is usually within 24 hours.
Warehouse Address:41 logistics Blvd, Suite A-2 #44364006 , Walton Kentucky 41094 US
Telephone Number:001(470) 406-2094

Return Policy

The item must be uninstalled, unused, in resalable condition, in the original packaging, and complete with all tags and manuals. Make sure to follow all the directions in the Return Process outlined above. OEM and aftermarket parts may be returned to dragonballlsports.com within 45 days of receipt.


Refunds

We will refund the full amount of your order
Refunds will be issued back to the original method of payment.
Please allow three (3-5) business days for refunds to be processed following receipt of your return.

Damaged Shipments

Damaged packages are the responsibility of the delivery carrier. If you receive a damaged package, save the box and all packaging material and call us within 48 hours of receiving the shipment.

Defective Products & Product Warranties

If you receive an item that is defective, please contact us immediately. As a seller of power equipment, we purchase from several hundred manufacturers. Most of these manufacturers have a warranty for their product line, a copy of which is available upon request. We do not offer or honor warranties, expressed or implied, other than what is offered by the manufacturers. Partzilla.com does not assume responsibility or liability for the workmanship or use of products. However, as a courtesy to our customers, we will accept for return any products sold by our company that may appear defective. Acceptance of any such products by Partzilla.com does not constitute an admission of liability nor validity to a claim but is done solely to assist customers and manufacturers. Products that are accepted under the above conditions are either returned to the manufacturer or held for their agent to inspect for warranty consideration.